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PLT104: CRM and Human Factors

What code PLT104 covers, why the FAA tests it, and how to study CRM and Human Factors before your checkride.

Updated September 2026 · Learning statement code · Pilot / Instructor

Official FAA learning statement

Recall Aeronautical Decision Making (ADM) - human factors / CRM

What this means for your checkride

Crew resource management (CRM), and single-pilot resource management, applies human-factors principles to using all available resources, people, equipment, and information, to fly safely. It covers communication, workload management, situational awareness, and guarding against the errors human factors introduce.

Most accidents trace to human factors rather than mechanical failure, so the FAA tests CRM concepts and how to manage workload and resources.

The common trap

Pilots think CRM is only for crews. Single-pilot resource management applies the same discipline solo: manage workload, use automation and ATC as resources, and keep situational awareness.

Where to study it

FAA source
Aviation Instructor's Handbook, Human behavior and CRM
Read Aviation Instructor's Handbook on Aviator IQ →
Before your checkride (14 CFR 61.39)

A code on your test report is an area of deficiency. An authorized instructor must review it with you and endorse that review before you take the practical test, and the examiner may revisit it during the oral. Study it until you can explain it out loud, not just recognize the answer.